The Suffolk County DA’s office has many processes in which data has to be shared in between different entities. Presently, many of these processes are manual, where documents are created by hand and need to be physically shared between the involved entities. The goal of this project is to create an iOS app that can digitize this process. Developing an iOS app, creating an infrastructure that allows for login and allows the user to capture images of their documents that can be sent to an endpoint for OCR processing. Essentially, the process extracts the data it sees in images and formats it to a machine readable format.
- Kari Everson (Lead UI/UX Design)
- Sloane Schuchman (UI/UX Design)
- Victor Figueroa (Technical + Development)
- Eesha Gholap (Technical + Development)
- Wail Attauabi (Technical + Development)
- Neilkaran Rawal (Technical + Development)
- Dingjie Chen (Technical + Development)
Wireframing, Visual Design, Prototyping, Supporting Front-End, Final Presentation, User Accessibility, User Research, User Interviews
Tools and Resources
Adobe InDesign, Figma, Adobe XD, Adobe Photoshop, Pen & Paper, Service Design Tools, Suffolk County DA files and attorney references, Miro
The DA's office process a ton of data in the form of physical forms. Inaccurate reporting or missing data has the potential to change the outcome of a court ruling, or whether or not the DA's office decides to prosecute. It is absolutely vital for them to receive this data accurately and efficiently.
Receives a lot of physical forms that need to be transcribed manually.
The staff needs a way to efficiently and accurately extract from physical forms to reduce time wasted.
Suffolk County District Attorney Staff and possibly other district attorney staff members across the country later on.
The goal is to alleviate and automate some of the processes that take place in terms of information that is transferred from the different entities involved in the legal process.
To create an iOS app for the lawyers, so that they can quickly scan physical documents and have them digitized and uploaded to a database where the data is easily searchable and secure.
This project has the potential to serve as a proof of concept for the Suffolk County DA's Office so that they can develop a more streamlined process that can be shared with DA offices around the country.
Related Mobile Applications
Currently a filing application for court files on a phone or tablet does not exist. Looking more into other filing systems and applications for other companies and comparing and gaining some insights from their current resources, one of their applications is designed to file and sort everything by years. All the filing systems looked up show good examples to be used for this product.
Focuses on a file application to house, store, and sort files from past and present cases. A app to be used by a wide variety of diverse users to input their files and sort them by a range of sort features.
Maintaining the key design elements from the SCDAO current identity and brand.
Designing a contemporary, user-friendly mobile interface with clear navigation for search and filing court files.
Keeping it as simple as possible for the diverse range of users.
Designing a system for files where users can easily search and filter through.
Product Essential Features
Simplicity - Clear, uncluttered screens with obvious leads to the next step in the app process and no ambiguity improve the customer experience and will encourage them to continue to use it.
Speed - Fast loading screens are vital.
Good Image Resolution - Screen is sufficiently detailed to make the user experience worthwhile.
Flexibility - Mobile operating systems – iOS, Android, and Windows. Phone or tablet.
Security - Sensitive documents and information must be kept in watertight security. Allowing certain users to see certain files while other users can only see a certain type of file.
Search - Ability to search across a wide variety of information.
Color Scheme on Brand - Following brand while keeping colors “eye-catching” and on AAA standards.
User Feedback - There are always going to be other ways to make it better and suit the user more.
Updates - Keep the app fresh and give the user more of what they want.
Diagram of API Calls and Uploads
Initial Design Prototyping
Hi-Fi Wireframe Design Options
Future Product Development
Continue reiterating design filing systems
To make entire app a user portal
Figure out system for users to customize their files
Figure out watertight security system for certain viewers to view private files (redacted) versus public